INTERFIRM IT CAPABILITY PROFILES AND COMMUNICATIONS FOR COCREATING RELATIONAL VALUE: EVIDENCE FROM THE LOGISTICS patience 1 Arun Rai Center for Process regeneration and Department of deliberation machine subscribe to Systems, Robinson College of Business, Georgia State University, Atlanta, GA 30303 U.S.A. {arunrai@gsu.edu} capital of Minnesota A. Pavlou Fox School of Business, Temple University, Philadelphia, PA 19122 U.S.A. {pavlou@temple.edu} Ghiyoung Im Computer Information Systems, College of Business, University of Louisville, Louisville, KY 40292 U.S.A. {ghiyoung@gmail.com} Steve Du Center for Process Innovation, Robinson College of Business, Georgia State University, Atlanta, GA 30303 U.S.A. {steve.du@zoho.com} This study seeks to identify the means by which information engineering learning helps cocreate relational prise in the context of interfirm relationships in the logistics manufacturea large and information-intensive industry. We identify a set of IT functionalitiessingle-location shipping, multilocation shipping, head chain visibility, and financial settlementthat can be employment to manage the flows of physical goods, information, and finances crosswise locations in interfirm logistics processes.
increasingly more(prenominal) advanced sets of IT functionalities, when implemented and used in the interfirm relationship to have intercourse logistics processes, are proposed to form four distinct IT efficiency profiles of increase sophistication. Interfirm IT potentiality profiles of higher sophistication are pro posed to help cocreate great relational val! ue by facilitating the flows of physical goods, information, and finances across locations in the interfirm logistics process. excessively their direct role in circumstances cocreate relational value, these interfirm IT capability profiles are proposed to further enhance relational value cocreation when complemented by interfirm communications for business development and IT development. Our experiential study was determined in one of the...If you want to originate a wide-eyed essay, order it on our website: OrderCustomPaper.com
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